State Electric Overview
Mission & Quality Statements
Services
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Automation
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Business/Commercial
Individual
Shepherd Electric
Credit Card Verification
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Showroom Locations
Emergency Contacts
PERFORMANCE EVALUATION SURVEY
Name
Company
Position
Ease of accessing your Outside Sales Representative:
Excellent
Very Good
Good
Fair
Poor
Ease of accessing Inside Sales Support:
Excellent
Very Good
Good
Fair
Poor
Knowledge level of your Outside Sales Representative:
Excellent
Very Good
Good
Fair
Poor
Knowledge level of your Inside Sales Person:
Excellent
Very Good
Good
Fair
Poor
When calling the branch you are consistently handled in a timely professional manner:
Excellent
Very Good
Good
Fair
Poor
Ability of your Inside Sales Person to provide supply solutions:
Excellent
Very Good
Good
Fair
Poor
Outside Sales Representative demonstrates new technology and supply improvements:
Excellent
Very Good
Good
Fair
Poor
Local inventory support:
Excellent
Very Good
Good
Fair
Poor
Ability of Outside Sales Representative to follow up:
Excellent
Very Good
Good
Fair
Poor
Ability of Inside Sales Person to follow up:
Excellent
Very Good
Good
Fair
Poor
Ability to keep you informed if issues arise:
Excellent
Very Good
Good
Fair
Poor
Ability to process and complete Back Orders:
Excellent
Very Good
Good
Fair
Poor
Does our product offering satisfy your requirements:
Excellent
Very Good
Good
Fair
Poor
Ability to support 'uncommon' material:
Excellent
Very Good
Good
Fair
Poor
Indicate where State Electric fits into your electrical supply requirements:
1 - Occasional Supplier
2
3
4
5 - Main Supplier
Your input is valuable to us and necessary to help improve the level of service we want to provide to our customers. Please list any additional comments or suggestions that may help us accomplish this goal.
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